Schedule of Professional Fees
Service Fees
$60 – Online cruise check-in per booking
$60 – Domestic cruise per person
$250 - Frequent Flyer booking
$75 – Domestic/Trans-Tasman airfare per person
$150 – Domestic/Trans-Tasman business class airfare per person
$175 – International airfare economy class per person
$250 – International airfare premium economy class per person
$350 – International business class airfare per person
$200 – Domestic/Trans-Tasman package or cruise per booking
$200 – International package or cruise per booking
$75 – Rail fare or pass per person
$250 – Late booking fee per booking
$55 – Courier or postage fee (per set of documents)
$150-$300 – Itinerary planning per booking
Reservation Deposit
For all bookings a payment of a deposit of 25%, or as outlined on your costing, at time of booking. This deposit is non-refundable. The balance of your booking is due by ninety (90) days prior to departure unless otherwise stated
Amendment Fees
Changes to Domestic/Trans-Tasman bookings will incur a fee of $60 per passenger per booking plus Provider & third-party fees. Changes to International bookings will incur a fee of $110 per passenger per booking in addition to Provider and third-party fees.
Cancellation Fees
Cancellation to Domestic/Trans-Tasman bookings will incur a fee of $250 per booking in addition to Provider and third-party fees. Cancellations to International bookings (excluding Trans-Tasman bookings) will incur a fee of $500 per booking in addition to Provider and third-party fees. Cancellation for domestic/Trans-Tasman airfares incur a fee of $75 per airfare. International airfares incur a fee of $175 for economy, $250 for premium economy class airfares and $350 for business class.
Travel Insurance Claim Fee
If you require us to provide documentation for you to submit a Travel Insurance Claim this will incur fee of $300-$500 depending on the complexity of the claim.
(All fees include GST, where applicable)